Do you think or do you know?

Many critical actions are preceded by debate — they start with utterances of “I think” or one of its many variations including “maybe”, “I wonder if”, and “I guess”.

At some point though, when action needs to be taken, the tone shifts with the use of powerful declarative statements like “yes”, “no”, “this is”, “this is not”, “we will”, and “we will not”.

Engaging in debate — bringing the best ideas to the table — is invaluable.

But at some point problems are going to need solutions, questions are going to need answers, confusion is going to need to be supplanted by clarity and reasonable confidence — decisions need to be made.

And at that point, it’s not enough to think or wonder or guess

You need to know.



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William Liao

William Liao


Taiwanese American, daily blogger of ideas about impactful work in service of others, photographer (