what’s the problem really?
Jun 22, 2022
The problem isn’t how to build a model, it’s figuring out how to keep your customers happier so they’re less likely to churn.
The problem isn’t poor prioritization or a cluttered calendar, it’s figuring out how to achieve a result or level of performance that you aren’t achieving yet.
The quickest way to become stuck is by confusing a symptom or a potential solution for the problem itself (this is why it’s important to ask ‘why’ a lot).
The actual problems you’re trying to solve rarely change; the paths to solving them are plentiful and can change all the time.
